gen² Frequently Asked Questions
What is gen²
gen² is a brand of superior quality, high performance furniture that is manufactured, remanufactured and/or assembled by National Office. This includes products that are manufactured at our other locations under the exacting and exclusive specifications of National Office.
gen² is defined as "highest quality at affordable pricing utilizing the latest Eco-Friendly technology".
gen² brand office furniture offers significantly more in style, finish options, features, performance and overall bottom line value compared to our competitors.
gen² is a registered trademark of National Office.
What products are included under the gen² brand?
The gen² brand line of office furniture presently includes hybrid workstations, files, ergonomic seating, freestanding desk systems, prestigious executive furniture, floor-to-ceiling hybrid panel systems, conference and training tables.
Is Steelcase the only brand you use for gen² Hybrid Workstations?
Yes. Historically, Steelcase was the true innovator of the open-plan office furniture system with a sustainable life cycle and superior engineering. Utilizing only Steelcase products in conjunction with exclusive gen² product, extends, expands and elevates the gen² Hybrid workstation to an unequaled level of quality and versatility.
Is the gen² Hybrid only available as a workstation?
Yes. It is generally not economical or practical to remanufacture, for example, a chair, desk or file. National Office can manufacture, under the gen² Office Furniture brand, a higher quality factory original product with more cost efficiency than to refurbish these items individually.
Is the gen² Hybrid Workstation just a fancy word for remanufactured?
No. The National Office gen² Hybrid is the culmination of almost 40 years of office furniture refurbishing technology. It is DEFINITELY NOT the same remanufactured furniture as that produced by the competition. gen² represents the state-of-the-art technology in hybrid office furniture production. It is a premium product that delivers premium performance and value for discriminating office furniture buyers.
Specific areas of differentiation include...
- We use only select used Steelcase products. Rejected Steelcase products are recycled into new steel.
- The new gen² parts and products which are used in conjunction with the Steelcase products are manufactured to exacting specifications, which meet or exceed the OEM specifications with regard to quality and Eco-friendly manufacturing processes.
- The gen² Hybrid is offered in a virtually endless selection of configurations, fabrics, laminates and finishes.
What is a hybrid workstation and panel system?
The gen² Hybrid Workstation is the re-utilization of select Steelcase Avenir* or 9000 Series* workstations that are remanufactured together with new gen² parts, panel trim, pedestals, worksurfaces and finishes.
gen² Hybrid Workstations benefit the environment through recycling and provide the end user with a high quality, functional and sustainable workstation at an affordable price.
(*Avenir and 9000 Series are registered trademarks of Steelcase Corporation.)
How does gen² brand Hybrid furniture differ from factory original?
gen² brand Hybrid workstations are actually better than factory original. We can offer a broader diversity of paint and finish choices, a greater array of fabric and laminate options, and more easily customize a look...and that's just the beginning.
All parts and surfaces are produced from either remanufactured factory original pieces or manufactured new by National Office using state-of-the-art equipment and carefully integrated into the finished piece.
gen² brand Hybrid workstations start with the quality of factory original, then significantly enhances the baseline quality with new elements to produce a finished workstation that is truly synergistically better than factory original.
What is the ecological impact of gen² Hybrid workstations?
The environmental impact is significant. As with the purchase of any product containing some percentage of recycled product or components, the direct and indirect ecological savings are far-reaching.
From a corporate responsibilities standpoint, purchasing gen² brand Hybrid furniture produces numerous tangible environmental benefits...
- It helps reduce air pollution
- It helps reduce raw materials depletion
- It helps reduce intake at solid waste landfills
- It helps reduce energy consumption
In summary, buying gen² brand Hybrid workstations is an eco-sensible and eco-responsible alternative to purchasing new. Beyond the environmental-savings, there is also a significant purchase-price savings to owners versus factory original.
Do older National Office parts fit on gen² brand Hybrid workstations?
In most cases, the newer gen² brand piece will fit perfectly with older National Office produced pieces. The only difference occurs when there has been a model change or similar design alteration introduced by Steelcase.
Is there a warranty difference between gen² and older products?
There is no difference whatsoever in the warranties.
Who sells gen² Office Furniture and Hybrid Workstations?
In Northern Ohio, National Office is the exclusive dealer for gen² brand Office Furniture and Hybrid Workstations. gen² product is also available through authorized dealers located in most markets throughout the United States.